Important notice for Security Guards:

Please do not create more than one account to access this training.

  • Make sure you fill in your correct, valid email address on the registration form.  This must be a real email address as it will be used to communicate with you. 
  • Add your PSIRA number in  as your "Professional registration number".
  • A PERSAL number is not required, you can leave it blank.
  • After creating an account, click on the "Apply to enroll "  button below. The security guard training  can be found  by going to the "All Courses " tab at the top of the page, then to "Short Courses".


Please wait at least 1 working day, for your application to be reviewed and accepted.  


Once accepted, you will find the course by clicking on "My Dashboard" at the top of the page on the menu. Or check your email for further information.


Please do not apply for other courses on this school, your requests will be rejected as the courses are not designed for Security Guards.

Course curriculum

    1. Course overview

    2. Introduction

    1. Communication

    2. Cultural awareness

    3. How to do a quiz

    4. Module 1 quiz

    1. How people respond when they feel threatened

    2. Factors that can lead to challenging situations

    3. De-escalation

    4. The 5-point restraint

    5. What NOT to do

    6. Medical emergencies

    7. Module 2 quiz

    1. Roles and responsibilities, access control and patrols

    2. Interpersonal skills, acceptable and unacceptable conduct

    3. How to manage complaints, and people who become aggressive and violent

    4. Understanding adverse incidents and medico-legal incidents

    5. Report writing

    6. Module 3 quiz

    1. What is mental health?

    2. Thoughts, feelings and behaviour

    3. Stress management skills

    4. When, where and how to get help

    5. Module 4 quiz

    1. Acknowledgements and references

About this course

  • 27 lessons
  • 0 hours of video content

This course was developed by the Knowledge Translation Unit (KTU) of the University of Cape Town and The Health Foundation South Africa (THF).